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Summer 2009

Lessons from Behavioral Finance 

How to Help Employees Help Themselves

Article by: Tess Malone, Institutional Retirement & Investment Practice Leader

 


As an employer, you have a unique opportunity to craft new strategies that will empower and guide your employees toward reaching their retirement goals. How you address this opportunity will affect your ability to recruit, retain and motivate the best workers. It will also determine the financial future of the next generation of retirees. An understanding of behavioral finance reveals an important tool for plan sponsors who ¬are charged with the task of helping millions of Americans provide for their economic security in retirement: “Framing mechanisms” are the stealth tool that make it easy for employees to succeed in what for many, is the daunting task of being their own CFO for their retirement plan. One of the most powerful things you can do as a plan sponsor is to understand framing mechanisms and to use their power to shape employee behavior.

What are framing mechanisms and why should plan sponsors care? To answer this, we need to backtrack a little and take a look at the changing relationship between employers and employees and the current state of retirement planning in America.


Three major forces are converging to reshape the retirement landscape. First, life expectancy has improved dramatically. In the 20th century, the average lifespan rose from 47 to 78. Older Americans are healthier than ever before. Retirement, once a few years’ respite at the end of life, now commonly lasts 20 to 30 years or more. New generations of retirees are challenged to imagine what they want to do and achieve—and to prepare wisely to support the life they want.


Second, the number of retirees is about to escalate as the largest generation in history—the 77 million-member baby boom generation—leaves the workforce.
At the same time, younger population groups will grow modestly or even shrink over the next decade.

 

Third, the responsibility for retirement saving has shifted to the individual. Earlier generations could often count on an employer defined benefit plan, or employer-paid pension, to see them through their retirement years. But since 1980, the percentage of workers with defined contribution plans has multiplied almost fourfold, while the percentage of workers with defined benefit plans has plummeted from 60 percent to just 8 percent in 20061. Meanwhile, the age of eligibility for Social Security has risen along with worries about the federal government’s ability to fund entitlement programs at current benefit levels for future generations.

Why do you, as a plan sponsor, need to be concerned with these statistics? The stagnating growth of the labor force will mean mounting competition for employees. The looming shift from a labor market where employers hold the advantage to an employee market, in which employees hold the bargaining chips, means that employers will increasingly be forced to address employee needs. Additionally, employees that haven’t adequately prepared for retirement will not retire. This has a direct impact on plan sponsors’ bottom lines. Employees that should retire but can’t, will be a drag on the financial and emotional bottom line of your company.

The most successful companies, the winners in the fight to attract and retain top talent, will develop an intimate understanding of their employees’ needs, behaviors, and capabilities and will use this knowledge to help employees save wisely for retirement. As we just discussed, financial education is only part of the equation for success. Framing mechanisms, rooted in an understanding of human nature and the frailties of our reasoning processes, help employees to help themselves The following are some strategies to consider when deciding the best way to help the subset of your employee population that is failing at effectively planning for retirement —the group that is struggling to make good decisions on their own.
 

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(1) “The Pension Crisis and Private Defined Benefit Plans,” Center for Retirement Research (November 2008)
 

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